Manuel Swaden Limited Privacy Policy

In order to provide you with legal services and, if you agree, to allow us to send you information about other services we offer, we need to collect and retain personal information about you.  We are committed to protecting the privacy and security of the information you provide in accordance with the General Data Protection Regulations (GDPR).

1. Relevant Information

We will process (collect and store) some or all of the following personal information:

• Personal contact details such as your name, title, address, telephone numbers, email address and your date of birth;
• A copy of your passport, driving licence, bank statements, utility bills etc
• Details of your marital status and dependants;
• Your national insurance number;
• Bank or building society account numbers;
• Details of your employer;
• Details of your nationality, and possibly other data where relevant such as your health records, details of your religious beliefs or details of criminal convictions or other offences.

You are not obliged to provide your personal information to us however as such information would be required for us to provide you with our services or may be  necessary for us to comply with our legal obligations we will not be able to engage you as a client without the provision of such information as we may request.

2. Sources of Information

We will collect personal information from you when you provide us with instructions but we may also obtain information directly from third parties such as former legal advisers, financial advisers or from identity verification agencies.

3. Use of your Data

Your personal information may be used for the following purposes:

• To allow us to perform our terms of engagement with you
• To carry out identity verification checks
• To comply with our own contractual legal and regulatory obligations
• To keep our records complete and up to date
• If you agree, to send you marketing material publication which we think may be of interest to you.

We may be required to process your personal data to comply with our obligations under legislation e.g. the Money Laundering Regulations 2017, the Proceeds of Crime Act 2002, the Criminal Finances Act 2017 and under Common Law.  Accordingly, we may be required to disclose your personal data to relevant authorities. Subject to this however we will never disclose share or sell your personal data without your consent.

4. Sharing Personal Data

We may when required and only in so far as is necessary share your personal data with other organisations.  This could include:

• Third parties who provide facilities for the better services of our clients such as secretarial and typing facilities, cost draftsman, document storage, accounts providers, search agencies.
• Other professionals providing services such as barristers, solicitors firms, accountants, doctors, surveyors.
• Other experts that you agree are necessary to progress your matter.
• Providers of insurance and banking services.
• HMRC, HM Courts and Tribunal Services, the Land Registry, Local authorities or other statutory or regulatory bodies
• The Solicitors Regulation Authority or the Law Society.

5. Your Rights in relation to Personal Data

You have the right to:

• Be informed of the personal data we hold upon you, the reason we are holding the data and to whom the data will be disclosed.  In addition, you are entitled to know how long we intend to store this information and if the information came from a third party, its source.
• Request access to the personal information (“Data Subject Access Request”).  This enables you to receive a copy of the data we hold and to check that we are processing it lawfully.
• Request  Rectification.  This is a right to correct your personal information if it is inaccurate or incomplete.
• Request erasure of your personal information.  You may request that we delete (erase) the information that we are holding.
• Object to our utilisation of your personal data where we rely on legitimate interest (or those of a third party).
• Request the transfer of your personal data to a third party.
• Complain about our handing of your data to a supervising authority.

6. Erasure of Personal Data

We will not erase or restrict the processing of your personal data during the period in which we have a legal obligation to obtain that data.  Where we have obtained your personal data to fulfil our contractual obligations to you or if we have a legitimate interest for processing your personal data for the exercise of a legal claim or carrying out a transaction we will erase the data as soon as it no longer necessary to retain it in relation to the purpose for which it was originally provided.

7. Sharing Data

We will not share or disclose your personal information without your consent other than for the purposes specified in our terms of business or where the law requires it to do so.

8. Security

We are committed to ensure that all information we hold about you is secure and we are implementing appropriate physical, electronic and managerial procedures to safeguard and protect the information.

9. Your Rights in relation to your Personal Data

You have the right to have access to your personal data and to verify the lawfulness of our processes.  If you would like a copy of the personal data that we are processing please contact Jeremy Manuel at Manuel Swaden Limited, 340 West End Lane, London, NW6 1LN.  We will need to verify your identity before responding to your request. We will not charge for providing this information and will endeavour to send it to you within one month of receipt of your request.

If you are dissatisfied with our response you may complain to a supervisor about our response to this request.  You have the right to complain to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.  https://ICO.org.uk.